Return & Cancellation

At Knowledge & Net, we aim to ensure complete satisfaction with every purchase.
Since our products are digital tech courses, please read our refund terms carefully.

1. Digital Products

Once you have enrolled in or accessed a course, refunds are not automatically available, as digital content cannot be returned.

2. Eligibility for Refund

You may be eligible for a refund if:

• You were charged more than once for the same course.
• You experience technical issues preventing course access that cannot be resolved by our team.
• You mistakenly purchased a course but have not accessed or started it (within 3 days of purchase).

3. How to Request a Refund

To request a refund:

• Email [email protected] with your order details and the reason for the request.
• Refund requests must be made within 7 days of purchase.

4. Refund Processing

Approved refunds will be processed within 5–10 business days to your original payment method.

5. Non-Refundable Cases

Refunds will not be provided for:

• Completed or partially completed courses.
• Purchases made through third-party platforms.
• Promotional or discounted courses.

We reserve the right to refuse refunds in cases of misuse or abuse of our refund policy.